Telephone Services and CTS Support

This folder contains solutions to frequent issues you may encounter while using your phone, as well as guides to using all of the features your phone system has to offer.

First Time Voicemail Setup
If you have never setup your voicemail extension, the setup process is simple. You can access your voicemail box in 3 different ways: Hit the VMSG key...
Fri, Oct 11, 2019 at 2:57 PM
How to Make an International Call
This is just like an external call but with a few added numbers! This is an example of what you'll be dialing: 8-011-44-637-273-4824 When you ...
Thu, Jan 30, 2020 at 10:10 AM
Call Forwarding Instructions
Greenville University Call Forward Instructions Press the down arrow softkey   Press the Prog softkey   Press the Cfwd softkey...
Thu, Feb 20, 2020 at 10:25 PM
Making a Conference Call
Greenville University Conference Call When you are on an active call and want to conference in another party, press the Conf softkey. There is a max...
Fri, Feb 21, 2020 at 3:09 PM