Students Keep Dropping from a Course
There are situations where a student has both drops and current registrations for the same course. If the Dropped record is chronologically later than the current, this will cause the student to be repeatedly added and dropped.
To set the dropped registration to stop being sent to D2L, go to the Student Registration screen in EX. Look up the student in question and go to the Register page of the Registration tab. Find the offending Dropped course in the “Courses” window and click on it.
Then Choose the “Student Course Details” page. On this page, click the “User Table” button, then uncheck the “Send Registration/Drop to D2L”, reset the “Last D2L Update” date to a date previous to today.
Click the save icon in the header bar and close out. The next time the update scripts on exjicsweb run, the current record should be sent to D2L and the drop should be ignored.