Information Technology Service and Support Center

Student Resources

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Information for Incoming Students 5

• Buying a Computer for College
• Software for College
• Insurance for Personal Computer
• File Backup Solutions
• Student Discounts with Apple and Microsoft

Accounts and Access 12

• Student Password Reset
• WiFi Access: Connecting Your Personal Device to Panther_Connect
• Trouble With a Device Connecting/Disconnecting from WiFi
• Using Your Gmail Account
• Using Gmail Aliases

See all 12 articles

Telephone Services 1

• Cell Phone Service

Faculty and Staff Resources

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General Information: Accounts, Software, Systems 54

• Download and Install Microsoft Office
• On-line Storage Options
• Using Goodreader on iOS to Access Your Files
• How to Create Stronger Passwords
• Email distribution lists

See all 54 articles

Instructional Technology 5

• CourseSmart Instructor Support
• Vital Source eBooks
• D2L and User Support Update
• Zoom - Can't screen share on Mac OS
• wePresent MirrorOp not playing sound on Mac

Printers and Copiers 6

• Follow-Me Printing to Copiers
• Associate ID Card with Copiers for Print, Scan, Copy Access
• "Hold for Authentication" error- Printing from Mac OS
• Using Scan to OneDrive
• Add network printer (Windows 10)

See all 6 articles

Fax Services 3

• Fax Services on Campus
• Using Electronic Fax System - Web Interface
• Using Electronic Fax System - Fax by Email

Telephone Services and CTS Support 7

• Phone Support Policies and Information
• First Time Voicemail Setup
• How to Make an International Call
• Call Forwarding Instructions
• Making a Conference Call

See all 7 articles

Microsoft Teams 8

• Setup MS Teams Account and Overview
• Install MS Teams App
• Introduction to Using MS Teams
• Using Chat and Conversations in MS Teams
• Working with Files in MS Teams

See all 8 articles

General

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About Us 2

• Description
• Contact Information

IT Policies 5

• Policy on Appropriate Use of Network and Computing Resources
• Data Security and Privacy Policy
• Gramm Leach Bliley Act: Reporting Data Breaches
• IT Asset Management Policy
• Supported Software for Employees

Tips, Tricks, and Tutorials 29

• Mac OS for Beginners and Switching from Windows
• Mail Merge with Microsoft Office for Mac
• Video Chat- Common Applications
• Mac OS Screenshot Commands
• Windows Screenshot Commands

See all 29 articles

ARCHIVED SOLUTIONS

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Common issues 3

• Error: "unable to complete your request" working with "My Courses" widget
• Where are all the articles that used to be here?
• Showing Final Grade in D2L