Information Technology Service and Support Center

General

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About Us 2

• Description
• Contact Information

IT Policies 4

• Policy on Appropriate Use of Network and Computing Resources
• Policy on Exiting Employees- Email and Computers
• Data Security and Privacy Policy
• Gramm Leach Bliley Act: Reporting Data Breaches

Tips, Tricks, and Tutorials 20

• Mac OS for Beginners and Switching from Windows
• Mail Merge with Microsoft Office for Mac
• Video Chat- Common Applications
• Mac OS Screenshot Commands
• Windows Screenshot Commands

See all 20 articles

IT Recipes 15

• Double Chocolate Banana Bread
• Homemade Pizza from Scratch
• Ima-gonna-die Peanut Butter Pie
• Banana Ice Cream
• Flatbread pizza

See all 15 articles

Student Resources

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Information for Incoming Students 5

• Buying a Computer for College
• Software for College
• Insurance for Personal Computer
• File Backup Solutions
• Student Discounts with Apple and Microsoft

Accounts and Access 13

• Connecting Personally-Owned Devices (Personal Computers, iPads, Smartphones)
• Connecting to Panther_Secure wifi network
• Allowing panther_secure on Windows 7
• Connecting to Panther_Connect wifi network: Game Consoles, TVs, etc.
• Gmail Overview- panthers.greenville.edu

See all 13 articles

Telephone Services 2

• Campus Telephones
• Cell Phone Service

Faculty and Staff Resources

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General Information: Accounts, Software, Systems 39

• On-line Storage Options
• Using Goodreader on iOS to Access Your Files
• How to Create Stronger Passwords
• Email distribution lists
• Deleting an Entry from Keychain on Mac OS

See all 39 articles

Instructional Technology 2

• CourseSmart Instructor Support
• Vital Source eBooks

Telephone Services (OLD) 9

• How to Make a Phone Call
• Changing Your Greeting & Other Options
• Setting an "Out of Office" Greeting
• Clearing Message Indicator Light When I Don't Have Voicemail
• Phone Manuals

See all 9 articles

Printers and Copiers 1

• Campus Printer and Copier FAQ

Skype for Business 7

• Overview of Skype for Business
• Learning the Basics Online Class
• Making a Call
• Making Group Calls
• Sharing Screen and Documents

See all 7 articles

eFax Corporate 3

• eFax Corporate Overview
• How to Send a Fax with eFax Corporate
• Receiving an Online Fax with eFax Corporate

Telephone Services and CTS Support 1

• First Time Voicemail Setup

Desire2Learn Learning Management System

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Common issues 3

• Error: "unable to complete your request" working with "My Courses" widget
• Where are all the articles that used to be here?
• Showing Final Grade in D2L

Jenzabar EX FAQ

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General Questions 5

• How Did We Get Here?
• What are the Basic Features of EX?
• Is this an Upgrade?
• Will EX work on Mac OS?
• Will this [conversion] enable us to digitize all of our Admissions and Records Office documents?

Jenzabar EX Annual Reviews 1

• 2015 Greenville College Jenzabar EX Annual Review

Agents Only

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D2L 2

• Students keep dropping from a course
• D2L API