Information Technology Service and Support Center

General

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About Us 2

• Description
• Contact Information

IT Policies 4

• Policy on Appropriate Use of Network and Computing Resources
• Policy on Exiting Employees- Email and Computers
• Data Security and Privacy Policy
• Gramm Leach Bliley Act: Reporting Data Breaches

Tips, Tricks, and Tutorials 26

• Mac OS for Beginners and Switching from Windows
• Mail Merge with Microsoft Office for Mac
• Video Chat- Common Applications
• Mac OS Screenshot Commands
• Windows Screenshot Commands

See all 26 articles

Student Resources

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Information for Incoming Students 5

• Buying a Computer for College
• Software for College
• Insurance for Personal Computer
• File Backup Solutions
• Student Discounts with Apple and Microsoft

Accounts and Access 14

• Connecting Personally-Owned Devices (Personal Computers, iPads, Smartphones)
• Connecting to Panther_Secure wifi network
• Allowing panther_secure on Windows 7
• Connecting to Panther_Connect wifi network: Game Consoles, TVs, etc.
• Gmail Overview- panthers.greenville.edu

See all 14 articles

Telephone Services 1

• Cell Phone Service

Faculty and Staff Resources

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General Information: Accounts, Software, Systems 48

• On-line Storage Options
• Using Goodreader on iOS to Access Your Files
• How to Create Stronger Passwords
• Email distribution lists
• Deleting an Entry from Keychain on Mac OS

See all 48 articles

Instructional Technology 3

• CourseSmart Instructor Support
• Vital Source eBooks
• D2L and User Support Update

Printers and Copiers 5

• Campus Printer FAQ
• Follow-Me Printing to Copiers
• Associate ID Card with Copiers for Print, Scan, Copy Access
• Campus Copiers
• "Hold for Authentication" error- Printing from Mac OS

Fax Services 3

• Fax Services on Campus
• Using Electronic Fax System - Web Interface
• Using Electronic Fax System - Fax by Email

Telephone Services and CTS Support 4

• First Time Voicemail Setup
• How to Make an International Call
• Call Forwarding Instructions
• Making a Conference Call

Microsoft Teams 8

• Setup MS Teams Account and Overview
• Install MS Teams App
• Introduction to Using MS Teams
• Using Chat and Conversations in MS Teams
• Working with Files in MS Teams

See all 8 articles

ARCHIVED SOLUTIONS

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Common issues 3

• Error: "unable to complete your request" working with "My Courses" widget
• Where are all the articles that used to be here?
• Showing Final Grade in D2L